All the ceramics in my shop are handmade by me, in my Brisbane studio using Australian clays and non-toxic materials sourced from local suppliers. Each piece is unique with its own handmade characteristics and ‘marks of the hand’. Other items you see listed, are also carefully sourced from a combination of local makers.

If you are local to Brisbane you can opt for contactless pick up from my studio in The Gap, Brisbane.

All Australia-wide domestic orders have a maximum weight limit of 25kg.

Orders have a $100 limited insurance cover including the cost of delivery.

Please note that couriers do not deliver to PO Boxes.

Unfortunately at this time I am not shipping orders out of Australia.

No claims, representations or warranties, whether express or implied, are made by the seller Melanie Hardy Ceramics, as to the safety, reliability, durability and performance of any of the products.

Furthermore, Melanie Hardy Ceramics does not accept liability whatsoever for the safety, reliability, durability and performance of any of the products sold on their website or elsewhere. Should your product have a defect, please get in touch with Melanie Hardy Ceramics to resolve this.

By purchasing Melanie Hardy Ceramics products, you agree to these terms and assume all risks associated with the use of these handmade ceramic items and accept all product liability upon making this purchase. It is the responsibility of you, the customer, to inspect your order upon arrival and notify the seller (Melanie Hardy Ceramics) if they have any concerns, prior to the use of the products you purchased.

All ceramics are handmade by Melanie Hardy, using the most appropriate materials for the project and are kiln fired according to the material manufacturers recommendations. I, Melanie Hardy, stand by my product and my craftsmanship, however if you feel there is a defect, please do get in contact as I would be happy to address this issue for you.

For damages on receiving goods, please refer to my Shipping and Returns page.

For commercial orders, please discuss prior to ordering.